FAQ

FAQ

When will my order ship?

We ship Monday through Friday. Most in-stock products ship within 24 hours of the order date. Orders placed on weekends and select holidays will be processed on the next business day.*

For more information, please refer to our Shipping & Returns page. If you have any special requests or delivery deadlines, please contact us and we will do our very best to accommodate!

*Please note that certain pieces are made to order or may be out of stock, which can result in extended delivery time. We will communicate with you as soon as possible regarding any potential shipping delays on your order.

How do I care for my unX jewelry?

    Please click here for our recommendations on maintaining the quality of your unX piece.

    How do I figure out my ring size?

    We recommend having a local jeweler measure your U.S. ring size for you. You can also download a ring sizer online here:  https://findmyringsize.com/

    Help, I lost one of my earrings! Can I buy just one instead of a pair?

    Yes! Please contact us for further instructions.

    Do you offer gift wrapping?

      All packages arrive wrapped and ready for gifting! A packing slip is included in each package, but does not display any pricing information.